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Lower-cost Ways to Strengthen Patient Engagement

Snapshot By engaging patients with new services and technology, hospitals are heading off costly interventions and building loyalty.

Improving the Patient and Family Experience

The AHA’s new resource “Patient and Family Advisory Councils Blueprint” outlines seven steps to successfully launch a meaningful and impactful PFAC.

Combes to Retire as CHG President in Fall

John Combes, M.D., president of the American Hospital Association’s Center for Healthcare Governance and the AHA’s chief medical officer and senior vice president, will retire in Octo

How Hospitals Can Make the Best Use of Social Media

Recognizing the importance of social media is the first step in taking your hospital into the digital world.

How to Improve the Patients ED Experience

One of the first — and sometimes only — place patients experience a hospital is the emergency department, where many first and lasting impressions are made.

AHA seeks to strengthen services for trustees

Governance AHA seeks to strengthen services for trustees The American Hospital Association board of trustees in July approved a plan to strengthen the AHA’s role in s

Patients Value Online Access to Electronic Health Records

A growing number of consumers are embracing electronic health records, and the significant boost in online access to health information may be increasing patient engagement in their care, according

Hospital studies self-care program, with positive results

When leaders at Parkland Health & Hospital System in Dallas launched a novel program for administering long-term antibiotics to Parkland Memorial Hospital patients, they were seeking to address

By the patient, for the patient

By the time Warren J. Smith III met Kavita Bhavan, M.D., he had had dozens of surgeries stemming from a motorcycle accident that shattered his leg.

Hospitals and food insecurity

As health care moves toward a population health paradigm that focuses on keeping people healthy, hospitals and health systems are recognizing the significance of the social determinants of health.