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Sample Patient Experience Dashboards

Dashboards/Scorecards
The sample dashboards that follow provide examples for a multihospital system as well as a single community hospital.

Boardroom Brief: The Board’s Role in Quality and Patient Safety

Hospital and health system governing boards have a critical leadership and oversight role in quality and patient safety.

Philanthropy as a High-Return Revenue Source

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Boardroom Brief: The Role of the Trustee in Organizational Well-Being

Addressing health care worker burnout is essential for maintaining a healthy and productive workforce. Trustees play a pivotal role in fostering a supportive work environment.

3 Digital Strategic Priorities for the Next Normal

Facing a new reality, health care providers need to make major changes in care models, cost structure and the use of digital technology to recover.

Quality and Patient Safety Toolkits

A collection of toolkits from the AHA Trustee Services on quality and patient safety.

Boardroom Brief: Encouraging a Risk-Aware Culture to Drive Value

Enterprise Risk Management (ERM) is a strategic business discipline that supports the identification, assessment and management of risks. ERM can advance internal control of material risk and allow an organization to generate greater value from strategic and operational activities. To achieve these advantages, organizations must embed ERM elements into their culture and structure and examine the nature of the risks they face.

Trustee Insights Archive Editions

Trustee Insights I Archive includes previous editions of the AHA’s enhanced digital resource for hospital and health system boards and leadership. This robust ­monthly digital package includes insights and analysis on the changing dynamics in the health care field and what they mean for boards, as well as other rich resources to help achieve high-performing governance.