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Quality and Patient Safety Toolkits
A collection of toolkits from the AHA Trustee Services on quality and patient safety.
Boardroom Brief: The Board’s Role in Quality and Patient Safety
Hospital and health system governing boards have a critical leadership and oversight role in quality and patient safety.
Quality and Patient Safety Articles
A collection of articles and toolkits from the AHA Trustee Services on quality and patient safety.
Serving Older Emergency Patients with Extra TLC
Trustee Articles
Hospitals large and small recognize the value of special protocols and services for older patients who seek emergency care.
Mental Health and Boards: Focusing on People, Patients and Community
Dr. Arpan Waghray shares how boards can make behavioral health a priority.
Accelerating Progress Through Leadership Integration
Trustee Articles
Sustainable change requires a strategy to align improvement efforts and act on the interdependencies of four performance domains.
Regionalization and Systemization in Philanthropy
Trustee Articles
The health care field is changing. Hospitals are partnering with other health care providers and experimenting with new ways to create centers for excellence, as well as better integrate care within the community. By finding non-traditional ways to move care into communities, hospitals become more accountable and patients can experience improved wellness, expanded services and access to even better quality care. These activities can also involve mergers and acquisitions. These changes can affect areas of the organization responsible for advancing philanthropy.
Recruiting for a Diverse Health Care Board
Adding diverse members to a hospital’s or health system’s board can change the board’s culture for the better.
Intermountain Healthcare Embraces Transformation
Trustee Articles
Utah-based Intermountain Healthcare continues to transform itself to best adapt to the demands of the changing health care environment. As part of the current transformation, the health system has organized its leadership to optimize the interdependencies of safety, quality, patient experience and workforce engagement. Under this construct, the system streamlines decision making, minimizes waste and redundancy, and positions the organization to deliver exceptional patient-centered care.