Search Results
The default setting for search results displays All Content. If you prefer to see recent content only, please adjust the date filter.
Filter your results:
Types
Topics
290 Results Found
Sample Patient Experience Dashboards
Dashboards/Scorecards
The sample dashboards that follow provide examples for a multihospital system as well as a single community hospital.
Understanding Affordability and Value in Health Care
Trustee Articles
Affordability is one of the most important challenges influencing Americans’ ability to access health care. However, no single, agreed-upon definition of health care affordability exists because it is influenced by many complex factors.
Stewards of the Patient Experience: The Trustee’s Key Role
Trustee Articles
The patient experience reflects the organization’s culture. The board must foster a culture that supports employees and providers to deliver the best possible experience time after time.
Elevating Philanthropy: a Board Primer
Forward-thinking health care organizations are exploring alternative revenue sources, with many recognizing philanthropy as a pivotal opportunity.
Tackling Health Equity: How Boards Can Do It
Listen in as Maria Hernandez, Ph.D., president and chief operating officer of Impact4Health, and Karma Bass, senior principal at Via Healthcare Consulting, discuss the health equity challenges that board members can expect to encounter and how best to tackle them.
How to Improve the Patients ED Experience
One of the first — and sometimes only — place patients experience a hospital is the emergency department, where many first and lasting impressions are made.
Survey findings about patient engagement and patient experience
“The Association Between Patient and Family Engagement Practices and Patient Experience” is a slide presentation that covers the findings of a 2013–2014 survey conducted by the Health Research &