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Improving the Patient and Family Experience
The AHA’s new resource “Patient and Family Advisory Councils Blueprint” outlines seven steps to successfully launch a meaningful and impactful PFAC.
Lessons from the Field: How Three AHA Member Health Systems Achieved Board Diversity
Effecting genuine change through executive leadership, board support, creativity and commitment can accelerate diversity efforts.
Streamlining the Credentialing and Privileging Process
Trustee Articles
The legal authority to approve, limit or deny provider credentials and privileges is a fundamental board responsibility. Organizations that centralize and standardize this process are better prepared to meet the field’s many changes and challenges.
How You Can Advance Your Board Diversity Strategies
Baystate Health CEO Mark Keroack discusses how health care boards can play an essential role in diversity strategies.
11 Principles for Health System Governance
A WellSpan Health task force developed meaningful principles that signaled a changed approach to governance at the health system.
Stewards of the Patient Experience: The Trustee’s Key Role
Trustee Articles
The patient experience reflects the organization’s culture. The board must foster a culture that supports employees and providers to deliver the best possible experience time after time.
Understanding Affordability and Value in Health Care
Trustee Articles
Affordability is one of the most important challenges influencing Americans’ ability to access health care. However, no single, agreed-upon definition of health care affordability exists because it is influenced by many complex factors.