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Creating Age-Friendly Health Systems

Hospital and health system trustees can help move forward an evidence-based framework to achieve better health for an aging population with complex care needs.

Integrating Behavioral and Physical Health through Primary Care

Trustee Articles
Hospitals and health systems are finding a range of ways to integrate behavioral and physical care in a primary care clinic, thereby improving patient outcomes and lowering costs.

How to Improve the Patients ED Experience

One of the first — and sometimes only — place patients experience a hospital is the emergency department, where many first and lasting impressions are made.

Survey findings about patient engagement and patient experience

“The Association Between Patient and Family Engagement Practices and Patient Experience” is a slide presentation that covers the findings of a 2013–2014 survey conducted by the Health Research &amp

By the patient, for the patient

By the time Warren J. Smith III met Kavita Bhavan, M.D., he had had dozens of surgeries stemming from a motorcycle accident that shattered his leg.

Hospitals team up with Uber and Lyft to transport patients

Soon patients may have no excuse to miss a doctor appointment.

A New Framework for Working with Patient and Family Advisers

Boards have a keen interest in quality, and they are helping their hospitals and systems to implement a variety of improvement strategies.

Who Is Accountable for this Patient?

Trustee Magazine Articles
Payers in population health contracts are using claims data to identify the physician responsible for a patient’s health and spending. It’s an inexact science that can aggravate providers before empowering them.