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Tackling Health Equity: How Boards Can Do It

Listen in as Maria Hernandez, Ph.D., president and chief operating officer of Impact4Health, and Karma Bass, senior principal at Via Healthcare Consulting, discuss the health equity challenges that board members can expect to encounter and how best to tackle them.

How to Create Exceptional Patient Experiences Without Exception

• Patient experience is growing in importance as a performance measure for hospitals, especially as patients become more savvy health care consumers.

The Time is Right to Invest in Women’s Health

Quality Oversight, Health Equity and the Community Board’s Role

Trustees Play Major Role in Addressing Substance Use Crisis

You Have the Quality and Safety Report. Now What? 

Trustees Focus on Quality to Improve Health Care

Boards Must Address Equity Competencies

Hospitals team up with Uber and Lyft to transport patients

Soon patients may have no excuse to miss a doctor appointment.

A New Framework for Working with Patient and Family Advisers

Boards have a keen interest in quality, and they are helping their hospitals and systems to implement a variety of improvement strategies.