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Catching up to Consumer Expectations for Access
Trustee Articles
Organizations must rethink their approach to build customer engagement and loyalty.
The Cost of Value-based Care
Snapshot Sophisticated systems that link payer, financial and clinical data will drive population health efforts. More IT spending and a learning curve lie ahead.
Getting Strategic about Shared Decision Making
Trustee Articles
Boards can foster patient-centered care by encouraging meaningful conversations during patient encounters and by incentivizing clinicians.
Board Dashboards Deliver Vital Stats
Snapshot The dashboard is a quick, comprehensive way to keep trustees informed on hospital performance.
Trustees playing game with higher stakes
By now, every health care leader understands that the Affordable Care Act is catalyzing a complete transformation of the field, including reimbursement arrangements, business models and mechanism
Challenging Deeply Held Beliefs That Stymie Hospital Boards
Deeply held beliefs can blind boards to the true nature of change. It’s time to challenge the orthodoxies.
Priorities for a Hospital Board Chair
It is hard to imagine an industry more turbulent than health care or a position more demanding than hospital board chair.
5 ways to improve care for older patients
Last year marked the 50th anniversary of Medicare and Medicaid. These two programs (including state funding) represent 37 cents of every dollar spent on health care in the United States.
Coaching for Results
When a sports team has an outstanding game, people often examine the coach’s role in setting expectations for performance and helping the team effectively coalesce to achieve its goal.
Seizing the aging opportunity
There are more people older than 60 alive today than at any other point in history.