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Using a Scorecard for Strategic Results

Trustee Articles
Although scorecards that measure health system performance against established metrics have become an increasingly common and useful tool in the trustee’s governance toolbox, finding concrete, comprehensive ways to measure how well the organization is achieving its strategic goals — and, in turn, determining incentive compensation based on goal achievement — can be a daunting, ephemeral task. Here’s how one health care system has successfully connected all the dots.

Governance Principles for Physician Organizations

Trustee Articles
Healthcare executive support can influence the value these organizations provide.

Principles and Best Practices for Effective Governance

Trustee Articles
The trustees of one health system were divided over how to structure the board. Some favored proportional representation from its acute care, nursing home and elder services divisions; others wanted all at-large members with no interests to promote. The CEO of another health system had restructured so facility executives were directly accountable to corporate management for finances and operations. He wanted local boards to focus on strategic direction and oversight of quality, but local boards continued monthly monitoring of finances as they’d always done. Some trustees wondered what their role was.

Clarifying Expectations: A First Step in Developing Truly Effective Relationships Between CEOs and Trustees

Trustee Articles
This is the second in a series of collaborative leadership tools for CEOs. The first one presented a new model of collaborative leadership.This one focuses on clarifying trustees’ and CEOs’ expectations of each other. It includes a simple exercise for helping trustees and CEOs refine the way they work together.

Eliminating Patient Harm

SNAPSHOT Hospitals that strive for high reliability aim to drive out the possibility of error and reject incremental improvements.

Essential Skills for Todays CEO

The board is responsible for setting the hospital or health system’s mission and vision, and for engaging leaders and staff in working toward that vision.

Dousing clinician burnout

Slowly and surely, we’ve been burning out a generation of doctors and nurses. The numbers are startling: Over 50 percent of physicians report one or more symptoms of burnout.

Conflict Manager: The Board Chair's Unsung Role

Trustee Articles
Board chairs are often chosen based on peer respect, professional knowledge, demonstrated commitment such as chairing a board committee, and willingness to put in the time required. A somewhat surprising finding to emerge from the AHA’s 2011 Governance Survey is that conflict management is an important yet seldom discussed role of the board chair.

Most Commonly Asked Questions About Board Committees

Trustee Articles
Here are some of the questions that we as governance consultants hear most frequently about board committees.

2018 Sample Board Composition Policy

Board Policies
Board and Committee Composition and Succession Planning...