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What Makes Your Organization Special?

Using insights on humanizing brand experience, boards can better engage health care consumers and maintain and build trust in a post-COVID-19 world.

Financial Turnaround Needs Board Oversight

boards must become more involved in the oversight of the financial turnaround of their organizations than they did in past periods of lessor financial challenge. This may involve a board monitoring levels of detail that would have previously been inappropriate. But, when a hospital or system is facing an existential threat, it becomes a governance issue and it is appropriate and necessary for a board to engage more deeply than it did in the past.

How You Can Advance Your Board Diversity Strategies

Baystate Health CEO Mark Keroack discusses how health care boards can play an essential role in diversity strategies.

10 Questions Boards Can Answer to Advance Equity

COVID-19 has served as a wake-up call to the inequities experienced by underserved and historically marginalized populations.

The Board's Role in Cybersecurity (Part One)

Trustee Articles
With proper planning and investment, hospitals and health systems can reduce cyber risks and vulnerabilities.

Governance Leadership of Quality

Trustee Articles
A diagnostic tool and organization assessment can help boards address barriers to effective quality oversight.

Board Leader Resources

Leadership DevelopmentPursuing Board Chair Excellence: Four Examples of Board Chair Selection Show What Can Go Rig

Understanding Affordability and Value in Health Care

Trustee Articles
Affordability is one of the most important challenges influencing Americans’ ability to access health care. However, no single, agreed-upon definition of health care affordability exists because it is influenced by many complex factors.

Integrating Behavioral and Physical Health through Primary Care

Trustee Articles
Hospitals and health systems are finding a range of ways to integrate behavioral and physical care in a primary care clinic, thereby improving patient outcomes and lowering costs.