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Improving the Patient and Family Experience
The AHA’s new resource “Patient and Family Advisory Councils Blueprint” outlines seven steps to successfully launch a meaningful and impactful PFAC.
Helping Boards Have Productive Conversations about Quality of Care
Trustee Articles
Health care boards that take a broader view of “quality” and incorporate measures that reflect this understanding are better able to assess performance in the right areas.
Theres no finish line in the pursuit of board diversity
It is generally accepted that board diversity is good for governance.
Planning the workforce of the future
Trustee talking points
As health care transforms, the health care workforce will have to change, too.
Hospital boards should make workforce planning and development part
How hospitals can plan their workforce for the future
The health care workforce influences nearly every aspect of providing high-quality care.
Getting nurses on board
Trustee talking points
The vast majority of the nation's hospitals and health systems do not have a nurse on their board.
Adding nurses to boards adds diversity and a bro
New board members: Orientation 101
Few things are more satisfying to new board members than the realization that they have not only made a smart decision to join a board but that they can immediately begin to make meaningful co
Challenging Deeply Held Beliefs That Stymie Hospital Boards
Deeply held beliefs can blind boards to the true nature of change. It’s time to challenge the orthodoxies.