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Three Essential Elements of a Disaster Communication Plan
Disaster planning is a widely accepted duty of both hospital management and boards of directors.
New tech for trustees to watch
In the early '90s, who could have imagined that today I would be walking around with a mini–super computer and video camera in my pocket.
Strategic planning: Physicians needed
In the era of value-based purchasing, including physicians in the development of strategy has never been more crucial.
Three Health Systems Redesign Facilities to Align With Their Goals
Snapshot Renovations and new construction are adding value to patient care by building in operational efficiencies, increasing patient convenience and creating opportunities for clinical c
Consumerism Hits Health Care
Snapshot Faced with growing financial responsibility for their health care, individuals are behaving more like consumers when making care decisions.
Navigating the health care waters
Over the past few years, and especially this year, many health care trustees are feeling like they are on a whitewater rafting trip.
Health, hope and healing — for all
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Catching up to Consumer Expectations for Access
Trustee Articles
Organizations must rethink their approach to build customer engagement and loyalty.
Care [Almost] Anywhere
Trustee Talking Points
• Health systems are experimenting with new types of access that make care more convenient and less costly for consumers.