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Lessons from the Field: How Three AHA Member Health Systems Achieved Board Diversity
Effecting genuine change through executive leadership, board support, creativity and commitment can accelerate diversity efforts.
Stewards of the Patient Experience: The Trustee’s Key Role
Trustee Articles
The patient experience reflects the organization’s culture. The board must foster a culture that supports employees and providers to deliver the best possible experience time after time.
Understanding Affordability and Value in Health Care
Trustee Articles
Affordability is one of the most important challenges influencing Americans’ ability to access health care. However, no single, agreed-upon definition of health care affordability exists because it is influenced by many complex factors.
How You Can Advance Your Board Diversity Strategies
Baystate Health CEO Mark Keroack discusses how health care boards can play an essential role in diversity strategies.
11 Principles for Health System Governance
A WellSpan Health task force developed meaningful principles that signaled a changed approach to governance at the health system.
How to Improve the Patients ED Experience
One of the first — and sometimes only — place patients experience a hospital is the emergency department, where many first and lasting impressions are made.
Survey findings about patient engagement and patient experience
“The Association Between Patient and Family Engagement Practices and Patient Experience” is a slide presentation that covers the findings of a 2013–2014 survey conducted by the Health Research &
Elevating Philanthropy: a Board Primer
Forward-thinking health care organizations are exploring alternative revenue sources, with many recognizing philanthropy as a pivotal opportunity.
Tackling Health Equity: How Boards Can Do It
Listen in as Maria Hernandez, Ph.D., president and chief operating officer of Impact4Health, and Karma Bass, senior principal at Via Healthcare Consulting, discuss the health equity challenges that board members can expect to encounter and how best to tackle them.