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Restoring Consumer Confidence
Today, more than ever, patient experience and convenience are having a stronger influence on how consumers choose providers
Project Management Basics for the Environmental Services Leader in Healthcare
Author: Dr Dionne Dixon, SSBB, BCBA-c, CPHQ, Administrative Director, Clinical and Patient Care Operations and Logistics and Founder, DUTYLLC, Independent Living and Consulting Services
Leading Through 2020's Challenges
The COVID-19 pandemic has left many health care organizations reeling financially.
Leadership in Rebuilding Healthy Communities
Addressing health inequities and collaborating to create an effective health system for all
Investing in Population Health
Medicare spending tied to value-based payment arrangements to 100% by 2025.
Financial Recovery and Forecasting Post-COVID-19
America’s hospitals and health systems have faced unprecedented financial pressures due to the COVID-19 pandemic.
Navigating Response and Recovery with a Digital Front Door Platform
This presentation demonstrates how Piedmont’s outstanding digital front door platform creates a patient-centric, hassle-free experience that will guide the system’s recovery to the new normal of health care.
Building the Digital Front Door: The Mayo Experience
In this session, you will hear about ways that providers like Mayo Clinic work to capture those prospects and returning patients. We will review recent Accenture consumer research and review ongoing work that Mayo Clinic is doing to improve the patient experience.
Strategies to Reach the Active and Passive Consumer
Join this discussion to learn how to activate both active and passive consumers, and nudge them to take the best next action when and where they need it.