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Governance Leadership of Quality
Trustee Articles
A diagnostic tool and organization assessment can help boards address barriers to effective quality oversight.
Carolinas HealthCare System: 2017 Mission & Vision Statements
Trustee Articles
Elevate your healthcare experience with Carolinas Healthcare System. Learn about their mission to provide healthcare and related services.
Someone to Lean On
Trustee Articles
Health care CEOs may need a little help. How about hiring a chief of staff?
Sample Performance Standards for Evaluating Annual Incentive Plans
Evaluations and Assessments
As health care organizations face a number of emerging challenges, the compensation committee of the not-for- profit hospital and health system board is well served to review and update the executive compensation program periodically.
Governance Quality Engagement Diagnostic
Board Checklists
This diagnostic is designed to help boards and organization leaders identify challenges that may be impeding efforts to improve quality. Developed by Jim Conway, this resource draws on 20 years of personal governance experience as well as learning from the literature and the shared experience of trustees, executives, patients, family members, staff, teachers, and students.
Governing in the New Quality, Safety Landscape
Trustee Articles
For effective oversight, boards must engage at three levels: see, own and solve.
Understanding Quality Scorecards: A Primer for Boards
Trustee Articles
The number of public quality scorecards for hospitals has increased exponentially in recent years as consumers take more interest in getting the most value for their health care dollar.
Governing for Quality in a "No-Outcome, No-Income" World
Trustee Articles
There’s hardly a health care board member, past or present, who hasn’t heard of the age-old governance mantra “no margin, no mission.” For years this simple phrase captured what most trustees came to believe was their primary obligation: to ensure the financial viability of their hospital or health system. Days cash on hand, debt coverage ratio and net operating margin were key measures that defined high or low performance.