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ScionHealth Breaks Down Care Barriers with CRM
ScionHealth partnered with Loyal to interact with its patient population more easily via email and SMS, pushing appointment reminders and scheduling prompts.
Letter to Agencies on Surprise Billing Regulations
The departments of Health and Human Services, Labor, and Treasury, along with the Office of Personnel Management, Sept. 30 released “Part 2” of regulations implementing the No Surprises Act. The interim final rule addresses several provisions in the law, including the independent dispute resolution process providers and plans may use to adjudicate outstanding reimbursement disputes; the good faith cost estimates providers must share with uninsured or self-pay patients for scheduled services; a process to resolve disputes between uninsured/self-pay patients and providers; and an external review process as part of the oversight of health plan/issuer compliance.
New Surprise Billing and Price Transparency Policies
The following No Surprises Act provisions go into effect on Jan.
AHA Member User Stories | Digital Pulse | Center
Hear from hospital leaders about how the AHA Digital Pulse positively impacted their initiatives and perspectives on their digital capabilities. Discover how critical access rural hospitals moved quickly to assess their organization’s digital readiness, identify priorities and launch a strategy for success – all at lightning speed – at a time when the pandemic called for greater digital engagement.
Price Transparency Secret Shopper Exercise
This exercise enables hospital leaders to get a shared sense of the challenges consumers face in trying to access hospital price information.
Bridging Worlds: The Future Role of the Healthcare Strategist - Implications
Be Nimble to Exceed the Rate of Change - Healthcare strategists need to evolve as fast as the external environment.
Price Transparency Action Items
Price transparency is a complex issue that is important to not just patients but to everyone involved – hospitals, insurers, physicians, providers, employers, etc. Moving towards price transparency that is truly patient-centered will be a multi-step process that requires the participation of all parties. For hospitals, a good place to start is with the action items included here.
Price Transparency Self-assessment
This self-assessment is designed to offer a basic framework that hospital leaders can use to evaluate how far they are along the journey of price transparency and consider whether they are successfully communicating such efforts to their patients and communities.