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Streamlining the Credentialing and Privileging Process

Trustee Articles
The legal authority to approve, limit or deny provider credentials and privileges is a fundamental board responsibility. Organizations that centralize and standardize this process are better prepared to meet the field’s many changes and challenges.

Transforming Care Delivery to Focus on Patient Outcomes: Why Boards Matter

Trustee Articles
In the publication, authors Joshi and Horak state that hospital trustees support hospitals’ fundamental missions to improve the health of the community. In a climate of growing concerns about the quality of health care and the amount we pay for it, trustees are called upon to oversee the transformation of the culture of the organization.

Helping Boards Have Productive Conversations about Quality of Care

Trustee Articles
Health care boards that take a broader view of “quality” and incorporate measures that reflect this understanding are better able to assess performance in the right areas.

Governance Quality Engagement Diagnostic

Board Checklists
This diagnostic is designed to help boards and organization leaders identify challenges that may be impeding efforts to improve quality. Developed by Jim Conway, this resource draws on 20 years of personal governance experience as well as learning from the literature and the shared experience of trustees, executives, patients, family members, staff, teachers, and students.

Credentialing, Privileging and the Engaged Board

Trustee Articles
Education, preparation and collegiality can empower physician and lay member trustees to make fair and thoroughly vetted decisions.

Governance Leadership of Quality

Trustee Articles
A diagnostic tool and organization assessment can help boards address barriers to effective quality oversight.