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Governance Leadership of Quality

Trustee Articles
A diagnostic tool and organization assessment can help boards address barriers to effective quality oversight.

Using a Scorecard for Strategic Results

Trustee Articles
Although scorecards that measure health system performance against established metrics have become an increasingly common and useful tool in the trustee’s governance toolbox, finding concrete, comprehensive ways to measure how well the organization is achieving its strategic goals — and, in turn, determining incentive compensation based on goal achievement — can be a daunting, ephemeral task. Here’s how one health care system has successfully connected all the dots.