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Revisiting Strategy Due to COVID-19

Working together, hospital and health system boards and executive teams should examine the pandemic’s implications for their organizations, to set strategic direction and better serve patients and communities.

Building hospitals to improve patient safety

Trustee Talking Points Trustee Talking Points Hospital leaders — ex

Increasing a Board’s Strategic Competency

Health care boards that invest the time in discussing strategy can position their organization for success.

11 Principles for Health System Governance

A WellSpan Health task force developed meaningful principles that signaled a changed approach to governance at the health system.

Survey findings about patient engagement and patient experience

“The Association Between Patient and Family Engagement Practices and Patient Experience” is a slide presentation that covers the findings of a 2013–2014 survey conducted by the Health Research &amp

Who Is Accountable for this Patient?

Trustee Magazine Articles
Payers in population health contracts are using claims data to identify the physician responsible for a patient’s health and spending. It’s an inexact science that can aggravate providers before empowering them.

How Hospitals Can Prepare for Inevitable Breaches of Patient Data

Snapshot A series of high-profile breaches underscored the vulnerability of online records and the ability of cyber-criminals to

The Key Role of Trustees in Nurse Retention

Engaging and retaining nursing staff can help drive organizational performance, including improving patient safety, satisfaction and outcomes.

Hospitals team up with Uber and Lyft to transport patients

Soon patients may have no excuse to miss a doctor appointment.

5 ways to improve care for older patients

Last year marked the 50th anniversary of Medicare and Medicaid. These two programs (including state funding) represent 37 cents of every dollar spent on health care in the United States.