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4 Key Drivers for Patient Engagement & Loyalty
In this webinar, Accenture will share results from its "Health experience: The difference between loyalty and leaving" patient experience benchmark survey, and Texas Health Resources will share how it improved its patients’ experience. This webinar tackles this critical issue from several perspectives — offering data-driven insights and practical solutions for hospitals to humanize experiences to drive engagement and loyalty.
Forget About the Metaverse: Patient Experience IRL is the Immediate Opportunity for Health Care
While there are many operational and industry challenges to contend with, the solutions must start with the Voice of the Consumer to ensure activation + engagement.