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Operational Efficiency Methodology: A Compounded Sustainable Approach

Northwestern Medicine is transforming vendor partnerships with a new management approach that increased business operations, expense reduction, and elevates customer and employee satisfaction.

Second and Third Victims Tip Sheet

Read the recommendations to proactively develop and maintain a program that educates staff to identify and support victims of adverse events at every level.
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Reader's Choice: Our 10 Most Popular Market Scan Articles in 2025

The 10 most-read Market Scan articles of 2025, reflecting what mattered most to health care leaders this year: workforce shortages, rising cyber threats, volatile supply chains and continued experimentation by major retail and technology players seeking a foothold in care delivery.

UW Medicine TeamSTEPPS Success Story

TeamSTEPPS aligns with organizational goals for improvement, with its focus on leadership, situation monitoring, mutual support and communication.

Inova Health System TeamSTEPPS Success Story

Investment in formal and standardized TeamSTEPPS training leads to an environment of respect, trust and accountability among care team members.

White Plains Hospital TeamSTEPPS Success Story

Rebuild and restrengthen team collaboration and communication, and hold a shared mental model for teamwork and safety culture using TeamSTEPPS.

Security Forces Hospital TeamSTEPPS Success Story

Begin a comprehensive TeamSTEPPS implementation based on areas for improvement identified through readiness assessment.

Northwestern CDH TeamSTEPPS Success Story

Leaders choose TeamSTEPPS because it integrates well with existing patient safety program and starts rollout in Women and Children’s division.

Northwell Health TeamSTEPPS Success Story

TeamSTEPPS seen as a way to operationalize values of collaboration and safety; leads to system-wide implementation of TeamSTEPPS and 15 years of sustainment.

Houston Methodist Willowbrook TeamSTEPPS Success Story

To address preventable obstetric issues, Houston Methodist strengthens protocols with simulation training and communication tools like TeamSTEPPS.