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Crisis Communications for Hospitals and Health Systems: A SHSMD Resource Digest
Guides/Reports
SHSMD members play an integral role in effectively communicating information while providing leadership during a crisis.
Futurescan: Health Care Trends and Implications Publication
Futurescan is a series of publications for health care leaders that the American Hospital Association’s (AHA’s) Society for Health Care Strategy & Market Development (SHSMD) in collaboration with the American College of Healthcare Executives (ACHE) has published annually since 1999.
Addressing the Changing Health Care Landscape
Guides/Reports
The fundamental work of health care strategies must evolve in tandem with the changing health care landscape to meet the demands of the modern world.
A Brief Guide to Crisis Communications for Health Care Providers
Crisis communications reference materials for health care risk managers, executives, attorneys, communication professionals and providers.
Consumer Experience Reports Compendium
SHSMD has collected health care customer research and consumerism reports in an effort to offer consumerism related resources to the SHSMD membership.
Recommended Inventory Reserve Strategies
As health care emerges from the COVID-19 pandemic, supply chain resiliency is a priority.
Energy Benchmarking for US Hospitals
Learn how your health care facility’s energy reduction efforts compare to national benchmarks with this report.
Costs of Caring
While recent data suggest that some hospital and health system finances have experienced modest stabilization from historic lows in 2022, the hospital field is still far from where it needs to be to meet the demand for care, invest in new and promising technologies and interventions, and stand ready for the next health care crisis.
2023 Costs of Caring
Hospitals appreciate the support and resources that Congress have provided throughout the COVID-19 pandemic; however, additional support is needed to keep hospitals strong so they can continue to provide care to patients and communities.