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Carolinas HealthCare System: 2017 Mission & Vision Statements

Trustee Articles
The heart of your organization should be reflected in your mission and vision statements.

Making Community Health Improvement the Heart and Soul of Governance

Trustee Articles
Continually improving community health should be part of the DNA of a health care organization and its board.

Empowering a Healthy Culture

Trustee Articles
Boards need to assess troubled areas in their organizations, set goals for improving the culture, and hold leaders accountable for change.

Competency-Based Governance Tool Kit

Trustee Articles
The role of a health care organization trustee gets more complicated and more sophisticated every day. Pressures are increasing simultaneously for higher quality, lower cost, more transparency and accountability, and use of evolving and evermore expensive technology.

Value of Governance

Trustee Articles
A 2012 study of Governance Practices in an Era of Health Care Transformation conducted by AHA’s Center for Healthcare Governance found that work to create greater value is where hospitals and syste

Using a Scorecard for Strategic Results

Trustee Articles
Although scorecards that measure health system performance against established metrics have become an increasingly common and useful tool in the trustee’s governance toolbox, finding concrete, comprehensive ways to measure how well the organization is achieving its strategic goals — and, in turn, determining incentive compensation based on goal achievement — can be a daunting, ephemeral task. Here’s how one health care system has successfully connected all the dots.

Governance Principles for Physician Organizations

Trustee Articles
Healthcare executive support can influence the value these organizations provide.

Principles and Best Practices for Effective Governance

Trustee Articles
The trustees of one health system were divided over how to structure the board. Some favored proportional representation from its acute care, nursing home and elder services divisions; others wanted all at-large members with no interests to promote. The CEO of another health system had restructured so facility executives were directly accountable to corporate management for finances and operations. He wanted local boards to focus on strategic direction and oversight of quality, but local boards continued monthly monitoring of finances as they’d always done. Some trustees wondered what their role was.

Clarifying Expectations: A First Step in Developing Truly Effective Relationships Between CEOs and Trustees

Trustee Articles
This is the second in a series of collaborative leadership tools for CEOs. The first one presented a new model of collaborative leadership.This one focuses on clarifying trustees’ and CEOs’ expectations of each other. It includes a simple exercise for helping trustees and CEOs refine the way they work together.

Conflict Manager: The Board Chair's Unsung Role

Trustee Articles
Board chairs are often chosen based on peer respect, professional knowledge, demonstrated commitment such as chairing a board committee, and willingness to put in the time required. A somewhat surprising finding to emerge from the AHA’s 2011 Governance Survey is that conflict management is an important yet seldom discussed role of the board chair.