Resource Library

Board CultureBuilding the Board Chair-CEO PartnershipSix Areas to Build a Strong RelationshipBy Pamela KnechtAs the health care landscape becomes increasingly complex, it is imperative that management and the board work well as partners to determine

Board CultureBringing the Voices of Kids into the BoardroomSchonay Barnett-Jones shares professional and personal experience in advocating for children’s healthBy Aisha SyedaInterviewChildren in the U.S. are experiencing a wide array of serious challenges, from mental health conditions, to poverty, to obesity and abuse.

Board Culture Get Active in Preventing Board Chair Burnout Start with a well-defined role, delegation and limits on expectations By Jamie Orlikoff First reported among frontline care givers in the emergency department and ICU, pandemic-related burnout spread to impact nearly everyone in t

Following key strategies for effective CEO performance appraisals are essential to the health care board’s role.

Fulfilling duties includes actively engaging in practices that promote good governance. A review of best practices enables the board to reflect on opportunities for improvement.

Clarifying accountabilities between management and governance is essential for high performance. Discover best-practice governance principles in this article.

The trustees of one health system were divided over how to structure the board. Some favored proportional representation from its acute care, nursing home and elder services divisions; others wanted all at-large members with no interests to promote. The CEO of another health system had restructured so facility executives were directly accountable to corporate management for finances and operations. He wanted local boards to focus on strategic direction and oversight of quality, but local boards continued monthly monitoring of finances as they’d always done. Some trustees wondered what their role was.

In industries where safety is critical and quality must come first, such as airlines and nuclear power, “red rules” refer to protocols that must be followed “to the letter” – all work stops until they are. A commercial airliner doesnʼt leave the gate if the pilot spies a possible leak or flat tire; a nuclear plant operator or even a Toyota assembly line worker can “stop the line” when he spots a critical flaw.

Great organizations have great leadership— at the top and throughout their ranks. 

Over the last decade, and especially since the Enron failure, boards of all types have been working to enhance their performance. They ensure their composition is competency-based; they align their structures with their strategies; and they have robust, written governance procedures.

Throughout my years of serving on boards, I typically have done so as an outside trustee, someone who brings knowledge about health care issues in general and about governance in particular, to the board table. Boards composed primarily of community members, as hospital boards traditionally have been, often incorporate outside trustees within their membership to bring a fresh, external perspective into board discussions.