Carolinas HealthCare System’s Journey to Revamp Its Mission & Vision Statements to Better Represent the Heart of the Organization
By Eugene A. Woods
Our culture journey started long before I joined Carolinas HealthCare System (CHS). Like all organizations, CHS has a vibrant history and a deeply-rooted heritage that have collectively helped to shape and mold us into the organization we are today – one I am proud to lead day in and day out.
At the same time, I’m a true believer that an organization’s culture is a living and breathing entity. Our culture is represented by each teammate, each member of our governing bodies and each interaction we have with our patients – every single day.
I make this point not only to emphasize the importance of staying true to our roots, but to also give credit where credit is due – the process didn’t begin with me. In fact, if I’m going to share the full story of our recent culture transformation, the narrative rightly starts with the members of the CHS Board of Commissioners (BOC) and Board of Advisors (BOA).