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Stewards of the Patient Experience: The Trustee’s Key Role

Trustee Articles
The patient experience reflects the organization’s culture. The board must foster a culture that supports employees and providers to deliver the best possible experience time after time.

The key to new payment programs? Data management.

Value-based payment approaches, including Medicare’s Quality Payment Program for physicians and other eligible clinicians, tie fees and bonuses to how well providers perform on various qualit

Revisiting Executive Incentive Compensation

Incentive compensation plans are intended to focus executives’ attention on their organizations’ most vital priorities and initiatives.

CEO Selection in a COVID-19 World

Though hospital and health system boards have always evaluated many factors when selecting a new executive leader, the coronavirus experience calls for considering other important elements.

Patient-focused Care Means Quality Comes First

High-quality, patient-centered care has always been imperative for health care providers and their boards.

Is Your Hospital Ready for Population Health?

Before a hospital or system launches a population health management initiative, it is essential to have clarity around the goals, required resources and success metrics.

Incoming AHA President and CEO Rick Pollack Sees the Big Picture

Snapshot The American Hospital Association’s incoming president and CEO says that successful advocacy isn’t just about lobbying on Capitol Hill.

A Foundation for Improving Social Determinants of Health

Trustee Articles
Philanthropy can drive innovative initiatives to address social, economic, educational and quality of life issues in the community.

Surviving Disruption in Health Care

Trustee Articles
Health care providers must draw lessons from the core capabilities of successful companies in the internet economy.

What rural hospitals need to know about MACRA

Trustee talking points The Centers for Medicare & Medicaid Services has rolled out a new Medicare physician payment system. The system will affect payment star