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The new health care consumer looking at finances, value

Patients are morphing into health consumers, shaped by paying first dollar for health care services.

Separate but Stronger

Trustee Talking Points

Succession Planning

Penny Wheeler, M.D., was barely into her tenure as CEO of Allina Health and fresh from a transition period earlier this year with retiring CEO Kenneth Paulus when the topic turned to who might repl

The key to new payment programs? Data management.

Value-based payment approaches, including Medicare’s Quality Payment Program for physicians and other eligible clinicians, tie fees and bonuses to how well providers perform on various qualit

Priorities for a Hospital Board Chair

It is hard to imagine an industry more turbulent than health care or a position more demanding than hospital board chair.

Meet Nancy Agee, the AHAs chair for 2018

Carilion Clinic President and CEO Nancy Howell Agee is nothing if not a visionary leader.

Using a Scorecard for Strategic Results

Trustee Articles
Although scorecards that measure health system performance against established metrics have become an increasingly common and useful tool in the trustee’s governance toolbox, finding concrete, comprehensive ways to measure how well the organization is achieving its strategic goals — and, in turn, determining incentive compensation based on goal achievement — can be a daunting, ephemeral task. Here’s how one health care system has successfully connected all the dots.

Breaking through barriers

Health care organizations must develop accessible, integrated systems of care that are convenient, affordable and intuitive.

The Essential Mindset for Health Care Leaders

Health care executives and boards no longer can lead with only one organization in mind.

In an internet economy, health care needs to meet the consumers needs

For many years, credentialed experts have acted as gatekeepers for specialized knowledge and service.