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How and Why to Increase Board Diversity

Board diversity has lagged behind the growth of increasingly diverse communities. This article looks at the advantage of having a diverse board and how to begin having discussions around building one and doing the work to create a diverse board.

Bottom Line in Patient Safety and Quality

Improving patient safety is a goal at every hospital and health system. In fact, hospital and system trustees have a fiduciary responsibility to ensure high-quality, safe patient care.

Charleston Area Medical Center Creates Culture of Quality in Winning Baldrige Award

This year’s winner of the National Institute of Standards and Technology’s Malcolm Baldrige National Quality Award in the health care category, Charleston (W.Va.) Area Medical Center

How to Improve the Patients ED Experience

One of the first — and sometimes only — place patients experience a hospital is the emergency department, where many first and lasting impressions are made.

Hospitals and health systems consider paths to increasing value

Trustee Talking Points Trustee Talking Points Performance data give Medicare and other pay

How to Create Exceptional Patient Experiences Without Exception

• Patient experience is growing in importance as a performance measure for hospitals, especially as patients become more savvy health care consumers.

Re-evaluating diagnostic testing

Hospital radiologists and pathologists are on the receiving end of orders for scans and tests. But they can’t do their work alone.

Hospitals step up efforts to fight opioid abuse epidemic

Trustee Talking Points Trustee Talking Points Misuse of prescription opioids is reaching

What Hospital Trustees Should Know About Bundled Payments

Trustee Talking Points Trustee Talking Points Health c

The key to new payment programs? Data management.

Value-based payment approaches, including Medicare’s Quality Payment Program for physicians and other eligible clinicians, tie fees and bonuses to how well providers perform on various qualit