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How Hospitals Can Make the Best Use of Social Media

Recognizing the importance of social media is the first step in taking your hospital into the digital world.

How to Improve the Patients ED Experience

One of the first — and sometimes only — place patients experience a hospital is the emergency department, where many first and lasting impressions are made.

Essential Skills for Todays CEO

The board is responsible for setting the hospital or health system’s mission and vision, and for engaging leaders and staff in working toward that vision.

The new health care consumer looking at finances, value

Patients are morphing into health consumers, shaped by paying first dollar for health care services.

Shared Savings vs. Gainsharing How Do They Work?

Snapshot Successful shared savings and gainsharing programs are based on controlling costs.

AHA seeks to strengthen services for trustees

Governance AHA seeks to strengthen services for trustees The American Hospital Association board of trustees in July approved a plan to strengthen the AHA’s role in s

Patient-focused Care Means Quality Comes First

High-quality, patient-centered care has always been imperative for health care providers and their boards.

Shining the Spotlight on Rural Health Care

Wherever you fit into health care — whatever kind of hospital or health system, ambulatory clinic, physician office, public health department, post-acute care provider or any other entit

Incoming AHA President and CEO Rick Pollack Sees the Big Picture

Snapshot The American Hospital Association’s incoming president and CEO says that successful advocacy isn’t just about lobbying on Capitol Hill.

Collaborating for behavioral health

Trustee talking points An estimated 43.4 million U.S.