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IT interoperability: what is it, whats holding it up?

“Interoperability” has been a technology buzzword for a while now. But, what does it really mean?

Combes to Retire as CHG President in Fall

John Combes, M.D., president of the American Hospital Association’s Center for Healthcare Governance and the AHA’s chief medical officer and senior vice president, will retire in Octo

How to Improve the Patients ED Experience

One of the first — and sometimes only — place patients experience a hospital is the emergency department, where many first and lasting impressions are made.

How to Create Exceptional Patient Experiences Without Exception

• Patient experience is growing in importance as a performance measure for hospitals, especially as patients become more savvy health care consumers.

Who Is Accountable for this Patient?

Trustee Magazine Articles
Payers in population health contracts are using claims data to identify the physician responsible for a patient’s health and spending. It’s an inexact science that can aggravate providers before empowering them.

Bottom Line in Patient Safety and Quality

Improving patient safety is a goal at every hospital and health system. In fact, hospital and system trustees have a fiduciary responsibility to ensure high-quality, safe patient care.

Patient-focused Care Means Quality Comes First

High-quality, patient-centered care has always been imperative for health care providers and their boards.

Health Care Costs and Choices in the Last Years of Life

Snapshot As Americans live longer, many endure unnecessary interventional treatments at the end of life, driving up spending while overlooking patients’ desires to die peacefully at

The Importance of Reducing Nonbeneficial Care

The overuse of antibiotics in both medicine and livestock has been making headlines recently, and patients and community members may be turning to you with questions.

The key to new payment programs? Data management.

Value-based payment approaches, including Medicare’s Quality Payment Program for physicians and other eligible clinicians, tie fees and bonuses to how well providers perform on various qualit