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A New Framework for Working with Patient and Family Advisers
Boards have a keen interest in quality, and they are helping their hospitals and systems to implement a variety of improvement strategies.
What are Hospital and Health System Boards Facing in 2022?
I recently spoke with William (Bill) Menner about some of the challenges that hospital and health system boards are experiencing.
Lower-cost Ways to Strengthen Patient Engagement
Snapshot By engaging patients with new services and technology, hospitals are heading off costly interventions and building loyalty.
The healing arts
Imagine a care setting in which psychiatric patients can move to music with guidance from a principal dancer in a ballet company; in which a cellist plays in outpatient waiting rooms, distracting t
Overseeing Health Equity in the Age of Emerging Risk
Incorporating health equity into strategy represents a new undertaking for some health care leaders — one that requires a shift in thinking and taking action in such core areas as culture, structure, functions and incentives.
Consumerism Hits Health Care
Snapshot Faced with growing financial responsibility for their health care, individuals are behaving more like consumers when making care decisions.