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Improving the Patient and Family Experience
The AHA’s new resource “Patient and Family Advisory Councils Blueprint” outlines seven steps to successfully launch a meaningful and impactful PFAC.
Lower-cost Ways to Strengthen Patient Engagement
Snapshot By engaging patients with new services and technology, hospitals are heading off costly interventions and building loyalty.
How Hospitals Can Make the Best Use of Social Media
Recognizing the importance of social media is the first step in taking your hospital into the digital world.