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Improving the Patient and Family Experience

The AHA’s new resource “Patient and Family Advisory Councils Blueprint” outlines seven steps to successfully launch a meaningful and impactful PFAC.

Taking the Pledge to Eliminate Disparities

To meet the changing needs of our communities, hospitals are working hard to make sure that every individual receives the highest quality of care.

The costs of violence

Violence Report examines cost of community violence Community violence cost U.S.

Bottom Line in Patient Safety and Quality

Improving patient safety is a goal at every hospital and health system. In fact, hospital and system trustees have a fiduciary responsibility to ensure high-quality, safe patient care.

In Brief April 2016

Strategy Webinar: Board’s role in population health The Center for Healthcare Governance is offering a recorded webinar available on demand titled “Gearing Up for Popu

Boards can be safety champions

Trustee talking points Patient safety is essential for hospitals and health systems, and it should be a strategic priority. Boards need to be informed about and engaged i

Investing in Innovation to Disrupt Health Cares Status Quo

Trustee Talking Points Trustee Talking Points Many hea

Lower-cost Ways to Strengthen Patient Engagement

Snapshot By engaging patients with new services and technology, hospitals are heading off costly interventions and building loyalty.

The High-Reliability Journey Starts with Transparency

The first step on the high-reliability journey is a commitment to transparency within the organization and with patients and family members.

The Power of Rural Alliances

Snapshot