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Writing an innovation playbook for health system success

Innovation can fuel the organizational agility necessary to achieve breakthrough levels of value and performance in health care.

How to Create Exceptional Patient Experiences Without Exception

• Patient experience is growing in importance as a performance measure for hospitals, especially as patients become more savvy health care consumers.

Most Wired hospitals using tech to drive efficiency

Many hospitals and health systems across the country have put the technological pieces in place to drive efficiencies and improve patient care and the patient experience, but they still have room f

Rural hospital trustees meet in Phoenix

Uncertainty is the new normal for rural hospitals.

Prevention, Communication, Prediction: Major Tasks of Health Care IT

If they didn’t know it already, members of the hospital field’s C-suites do now: Keeping health care data out of the hands of cybercriminals is harder than ever.

Board Dashboards Deliver Vital Stats

Snapshot The dashboard is a quick, comprehensive way to keep trustees informed on hospital performance.

Social determinants of health: The ProMedica story

The health care community is showing a significant and growing interest in the social determinants of health.

Genomic Medicine is (finally) revolutionizing health care

After years of fanfare and a few false starts, the era of genomic medicine has finally arrived.

How Hospitals Can Make the Best Use of Social Media

Recognizing the importance of social media is the first step in taking your hospital into the digital world.

Care and payment models: The right fit

Developing health care delivery and payment models to achieve the Triple Aim will be challenging.