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The High-Reliability Journey Starts with Transparency

The first step on the high-reliability journey is a commitment to transparency within the organization and with patients and family members.

Taking the Pledge to Eliminate Disparities

To meet the changing needs of our communities, hospitals are working hard to make sure that every individual receives the highest quality of care.

Boards can be safety champions

Trustee talking points Patient safety is essential for hospitals and health systems, and it should be a strategic priority. Boards need to be informed about and engaged i

How to Improve the Patients ED Experience

One of the first — and sometimes only — place patients experience a hospital is the emergency department, where many first and lasting impressions are made.

Remembering Emily

You might conclude, judging by the media fixation on whoever says the most incendiary and idiotic things the loudest, that deep thinking about hard issues has gone utterly out of style.

The costs of violence

Violence Report examines cost of community violence Community violence cost U.S.

Combes to Retire as CHG President in Fall

John Combes, M.D., president of the American Hospital Association’s Center for Healthcare Governance and the AHA’s chief medical officer and senior vice president, will retire in Octo

HIMSS15 Wrap-Up: Human Touch Still Valued in High-Tech Health Care Landscape

In a market flooded with new technologies and apps that aim to make physicians’ jobs easier and patients more engaged with their health care, there is still a need for human interaction, according

HRET Effort Reduces Infections

Patient safety

Building hospitals to improve patient safety

Trustee Talking Points Trustee Talking Points Hospital leaders — ex