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Avoid the ER? Not on Your Life Converting the Emergency Department into a Strategic Asset for Your Hospital
Presentation Resource
Population Health Management
The Population health Management page contains current initiatives and resources related to improving care coordination and patient engagement supported by appropriate financial and care models.
Redesigning Care for Vulnerable Populations | Center
The AHA conducted a mixed-methods study to better understand the use and challenges of PI in safety-net hospitals.
Greeting the On-Demand Consumer with Transparency to Drive Urgent Care Growth (Advanced)
Presentation Resource
How can you profitably grow your urgent care business? Is it possible to delight consumers and physicians alike? How can you earn consumer respect and trust? How can you use urgent care to drive lifetime patient loyalty? This session covers Sentara Healthcare's journey to drive urgent care growth and profitability.
Design Thinking at the Intersection of Voice and Experience (Advanced)
Presentation Resource
Behavior drives experience... experience informs brand... and voice is the driving force that moves consumers to take action. Examples of how two hospitals are leveraging innovation and design into team behavior will inspire executives to embrace the adjacent possible.