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When the Customer Is Not Always Right
Janet Davis MSN, RN, NEA-BC, and Jeanette Karon discuss behavioral disruption in the health care environment and share solutions on how to improve staff safety while managing disruptive patients and visitors.
Protecting Heath Care Workers from Being Targets of Violence
A survey of 1,000 caregivers in April of 2022 found that 92 percent had directly experienced or witnessed workplace violence.
Hearing the Voices of Human Trafficking Victims
For health care professionals, victims of human trafficking aren’t easy to spot, and many victims are reluctant to share much about the horror they endured.
FBI Violence Prevention Strategies to Assess and Manage Threats Against Health Care
Since 2020 the health care workforce has faced a sharp increase in workplace violence.
How Hackensack Meridian Health’s Lab Helped Accelerate Their Value-based Care Journey
Today’s podcast is brought to you by Quest Diagnostics.