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How to Achieve Your Mission as a Health Care Leader

The health care industry’s transformational, irreversible changes make it clear that hospital-centric, disease-focused, acute episodes of care are not the future.

How to Improve the Patients ED Experience

One of the first — and sometimes only — place patients experience a hospital is the emergency department, where many first and lasting impressions are made.

Advancing Rural Telehealth and Addressing Its Challenges

Engaging and retaining nursing staff can help drive organizational performance, including improving patient safety, satisfaction and outcomes.

The Pathway Back to the Board Room

With careful assessment, health care boards may consider a return to the board room in 2021.

Exploring the benefits of telehealth

Telehealth is changing health care delivery.

Collaborating for behavioral health

Trustee talking points An estimated 43.4 million U.S.

How to Create Exceptional Patient Experiences Without Exception

• Patient experience is growing in importance as a performance measure for hospitals, especially as patients become more savvy health care consumers.

Essential Skills for Todays CEO

The board is responsible for setting the hospital or health system’s mission and vision, and for engaging leaders and staff in working toward that vision.

Who Is Accountable for this Patient?

Trustee Magazine Articles
Payers in population health contracts are using claims data to identify the physician responsible for a patient’s health and spending. It’s an inexact science that can aggravate providers before empowering them.