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Improving the Patient and Family Experience

The AHA’s new resource “Patient and Family Advisory Councils Blueprint” outlines seven steps to successfully launch a meaningful and impactful PFAC.

Taking the Pledge to Eliminate Disparities

To meet the changing needs of our communities, hospitals are working hard to make sure that every individual receives the highest quality of care.

Hospitals increase diversity on boards and in C-suites

Christus Health, Irving, Texas, is among the earliest to adopt the #123forEquity Pledge to Act, part of

3 Digital Strategic Priorities for the Next Normal

Facing a new reality, health care providers will need to make major changes in care models, cost structure and the use of digital technology to recover.

The One Trait that Consistently High-performing Health Systems and Hospitals Share

Consistently high-performing health systems and hospitals share a common trait. Their leadership teams are exceptionally humble.

Stakeholders Target Health Disparities During a Pandemic

To address gaps in care, hospitals and health systems are analyzing and sharing data and deploying outreach and resources through cross-sector partnerships.

In an internet economy, health care needs to meet the consumers needs

For many years, credentialed experts have acted as gatekeepers for specialized knowledge and service.

Making the case for community health workers

Spectrum Health, a Michigan health care system serving both urban and nonurban areas, is striving to quantify the benefits that community health workers provide to patients with chronic conditions.

10 health care trends for 2017

Trustee talking points Health care is undergoing rapid transformation, and developments in 2017 should prove no exception. Hospital trustees need to stay on

Pursuing Board Chair Excellence

Great governance rarely happens without a great board chair. Yet too often, insufficient attention is paid to ensuring that chairs are well suited for this critical role. Lessons about this important issue can be learned from the stories of four boards: two that did not handle board leadership preparation well, and two that are heading in the right direction.