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Stewards of the Patient Experience: The Trustee’s Key Role
Trustee Articles
The patient experience reflects the organization’s culture. The board must foster a culture that supports employees and providers to deliver the best possible experience time after time.
Surviving Disruption in Health Care
Trustee Articles
Health care providers must draw lessons from the core capabilities of successful companies in the internet economy.
Recruiting for a Diverse Health Care Board
Adding diverse members to a hospital’s or health system’s board can change the board’s culture for the better.
Health Care Governance on the Eve of Disruption
Trustee Articles
Corporate boards, across industry sectors, are increasingly being called upon to support management as the company responds to how innovative competitors “disrupt” their existing business model. Blockbuster, Borders and ESPN are prime examples of established companies that have been pulled into the financial undertow created by nimble disruptors.
Spurring hospital innovation
The 14 “intrapreneurs” gathered in the basement of Providence Park stadium, home of the Portland (Ore.) Timbers Major League Soccer team, one rainy morning this spring.
Navigating health care change
A huge transformation of the health care sector is underway, and it’s having a big impact on hospitals and health systems.
Risks can be clinical, too
A strategy to acquire something — a physician practice, an ambulatory surgery center or another hospital — can be desirable for improving an organization’s care for
Care close to home
Despite their small physical size, microhospitals are fast becoming a big thing in health care design.
Building an Age-friendly Health Care System
Trustee Articles
A growing movement of health care providers is systematically spreading best practices in the care of older adults.
Information Governance for Hospitals
White Papers
Health care organizations live or die based on the quality of the data their leaders use to make strategic, business and clinical decisions.