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Patient Billing Guidelines Affirmation

The American Hospital Association’s voluntary Patient Billing Guidelines outline how hospitals and health systems can best serve their patients and communities, and underscore their commitment to ensuring that conversations about financial obligations do not impede care, while recognizing that determinations around financial assistance require mutual sharing of information by providers and patients.

Surprise Billing Principles

America’s hospitals and health systems are committed to protecting patients from “surprise bills” and support a federal legislative solution to do so. These types of bills may occur when a patient receives care from an out-of-network provider or when their health plan fails to pay for covered services.