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Cultural Sensitivity in Treatment Tip Sheet
Read the recommendations for ensuring cultural sensitivity in treatment.
After Your Root Cause Analysis Tip Sheet
Concrete action plans and structured follow-up are essential for sustained improvement.
Second and Third Victims Tip Sheet
Read the recommendations to proactively develop and maintain a program that educates staff to identify and support victims of adverse events at every level.
Laboratory and Diagnostic Test Result Communication Tip Sheet
Read recommendations for reducing test result communication failures.
Staff Resilience and Well-Being Tip Sheet
Read recommendations for helping your organization determine its level of workforce well-being and predict clinical and operational outcomes.
Cognitive Biases in Health Care Tip Sheet
Read the recommendations for recognizing and addressing biases to prevent disappointing outcomes and experiences.