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Governance Leadership of Quality
Trustee Articles
A diagnostic tool and organization assessment can help boards address barriers to effective quality oversight.
Governance Quality Engagement Diagnostic
Board Checklists
This diagnostic is designed to help boards and organization leaders identify challenges that may be impeding efforts to improve quality. Developed by Jim Conway, this resource draws on 20 years of personal governance experience as well as learning from the literature and the shared experience of trustees, executives, patients, family members, staff, teachers, and students.
Governing in the New Quality, Safety Landscape
Trustee Articles
For effective oversight, boards must engage at three levels: see, own and solve.
Understanding Quality Scorecards: A Primer for Boards
Trustee Articles
The number of public quality scorecards for hospitals has increased exponentially in recent years as consumers take more interest in getting the most value for their health care dollar.
Governing for Quality in a "No-Outcome, No-Income" World
Trustee Articles
There’s hardly a health care board member, past or present, who hasn’t heard of the age-old governance mantra “no margin, no mission.” For years this simple phrase captured what most trustees came to believe was their primary obligation: to ensure the financial viability of their hospital or health system. Days cash on hand, debt coverage ratio and net operating margin were key measures that defined high or low performance.
Helping Boards Have Productive Conversations about Quality of Care
Trustee Articles
Health care boards that take a broader view of “quality” and incorporate measures that reflect this understanding are better able to assess performance in the right areas.
Eliminating Harm, Improving Patient Care: A Trustee Guide Video Series
Videos
The four video modules, discussion guide and self-assessment tool illustrate the important role that trustees play in the journey to improve patient care. They serve as a tool for all trustees to use as they work towards the goals of improving quality within their organizations and improving the health of their patients and communities they serve.
Board Quality and Safety Committee Orientation: Sample Agenda
Samples Agendas
How well boards govern is influenced by a number of factors, among them, the knowledge and skills board members bring to their work.
Ten Ways to Improve the Board's Use of Quality Measures
Trustee Articles
Hospital and health system boards are being overwhelmed by hundreds of quality indicators from numerous sources. Many are required or linked to payment incentives, but some are part of voluntary improvement programs. Amidst the deluge of numbers, leaders could miss valuable, potentially actionable information.