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Having Fun While Enculturating the High Reliability Principles for Zero Harm

Kaiser Permanente (KP) has begun the journey to enculturate High Reliability Organization principles to decrease harm. Learn how a virtual radio show format can be used to spread culture change, connecting the dots between HRO principles and daily operations. KP speakers share the fun of creating a broadcast along with challenges and learnings. (Webinar presented January 8, 2025)