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Certificate in Non-acute Care Cleaning Train-the-Trainer Workshop (CNACC)

Introductory pricing for 2020 is offered.

Unconscious Bias Training: Two Approaches from Equity of Care Honorees

Breaking the ice can be complicated! How can hospitals and health systems create trusting environments that make interactions between patients and health care providers more comfortable and inclusive? Join Keith Stinson, RN and emergency department nursing director at Chatham Hospital, serving a mostly rural area of North Carolina, and Kimberlydawn Wisdom, MD, senior VP and chief wellness & diversity officer at Henry Ford Health System in Detroit, as they describe their innovative staff training methods addressing the dynamics of unconscious biases, how to avoid uncomfortable interactions, and successful strategies for heightening bias awareness in the workplace. Both hospitals, operating in completely different clinical settings, are 2020 AHA Carolyn Boone Lewis Equity of Care Award honorees.

Teaching Ethnocultural Empathy to Reduce Health Disparities

ASHHRA What's New
[ON-DEMAND WEBINAR] Ethnocultural empathy is empathy towards racial and ethnic minorities, and is a requisite competency in eliminating racial/ethnic health disparities. This webinar will provide participants with a few key applications from the new, research-informed curriculum at the George Washington (GW) School of Medicine and Health Services. To create this new curriculum, GW faculty led a mixed-methods study to determine course format and content most suitable for teaching and assessing empathy among traditional and non-traditional learners working with racial and ethnic minorities in a range of health care settings.

Webinar: Diversity, Equity and Inclusion in the Talent Lifecycle

Learn how to avoid Diversity, Equity and Inclusion (DE&I) Strategy Derailment and explore solutions to get DE&I fully aligned with a health provider’s business objectives.

How Advancing Racial Equity Can Create Business Value

This session will explore strategies and internal enabling conditions for hospitals and health systems to advance health equity and simultaneously improve their business performance through an explicit focus on racial equity. Ryan De Souza, Associate Director at FSG, will share insights from the FSG report “Health Care and the Competitive Advantage of Racial Equity: How Advancing Racial Equity Can Create Business Value.” Kate Sommerfeld, President of Social Determinants of Health Institute at ProMedica, a Toledo-based non-profit health care system, will bring the insights to life by sharing ProMedica’s story on how it’s approaching this work. The strategies implemented by ProMedica are rooted in community and multisector partner alignment and help promote racial equity.

Teaching Ethnocultural Empathy to Reduce Health Disparities

Presenter: Dr. Maranda C. Ward, Assistant Professor in the Department of Clinical Research and Leadership.  Ethnocultural empathy is empathy towards racial and ethnic minorities, and is a requisite competency in eliminating health disparities. In this webinar, Dr. Ward will provide participants with a few key applications from the new, research-informed curriculum at the George Washington (GW) School of Medicine and Health Services. To create this new curriculum, GW faculty led a mixed-methods study to determine course format and content most suitable for teaching and assessing empathy among traditional and non-traditional learners working with racial and ethnic minorities in a range of health care settings.
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Webinar: Effectively Managing Critical Patients with COVID-19 - The Louisiana Experience

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Teaching Ethnocultural Empathy to Reduce Health Disparities

Presenter: Dr. Maranda C. Ward, Assistant Professor in the Department of Clinical Research and Leadership.  Ethnocultural empathy is empathy towards racial and ethnic minorities, and is a requisite competency in eliminating health disparities. In this webinar, Dr. Ward will provide participants with a few key applications from the new, research-informed curriculum at the George Washington (GW) School of Medicine and Health Services. To create this new curriculum, GW faculty led a mixed-methods study to determine course format and content most suitable for teaching and assessing empathy among traditional and non-traditional learners working with racial and ethnic minorities in a range of health care settings.

Hospitals on Alert: Disaster Planning During Uncertain Times

On-Demand Educational Webinars
[ON-DEMAND CONFERENCE SESSION] Preparing for disasters has become essential in health care organizations. Even with the best preparations, it is not possible to know how a disaster might impact well-conceived plans. This session explores the 2017 Las Vegas shooting and how the multi-disciplinary team responded. The former Chief Nurse Executive from Sunrise Hospital will discuss the experience and the possible applications for other health care organizations.

Emergency Preparedness for HR Professionals

On-Demand Educational Webinars
[ON-DEMAND CONFERENCE SESSION] Hospital staff members are often challenged to deal with emergencies in the hospital. These may be weather events, pandemics, mass violence incidents, or other emergencies. This presentation will discuss the HR aspects of these emergencies so that HR personnel are better prepared to plan for, and respond to, personnel challenges post-event.