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Eliminating Harm, Improving Patient Care: A Trustee Guide Video Series
Videos
The four video modules, discussion guide and self-assessment tool illustrate the important role that trustees play in the journey to improve patient care. They serve as a tool for all trustees to use as they work towards the goals of improving quality within their organizations and improving the health of their patients and communities they serve.
Streamlining the Credentialing and Privileging Process
Trustee Articles
The legal authority to approve, limit or deny provider credentials and privileges is a fundamental board responsibility. Organizations that centralize and standardize this process are better prepared to meet the field’s many changes and challenges.
Helping Boards Have Productive Conversations about Quality of Care
Trustee Articles
Health care boards that take a broader view of “quality” and incorporate measures that reflect this understanding are better able to assess performance in the right areas.
Transforming Care Delivery to Focus on Patient Outcomes: Why Boards Matter
Trustee Articles
In the publication, authors Joshi and Horak state that hospital trustees support hospitals’ fundamental missions to improve the health of the community. In a climate of growing concerns about the quality of health care and the amount we pay for it, trustees are called upon to oversee the transformation of the culture of the organization.
Using a Scorecard for Strategic Results
Trustee Articles
Although scorecards that measure health system performance against established metrics have become an increasingly common and useful tool in the trustee’s governance toolbox, finding concrete, comprehensive ways to measure how well the organization is achieving its strategic goals — and, in turn, determining incentive compensation based on goal achievement — can be a daunting, ephemeral task. Here’s how one health care system has successfully connected all the dots.
Credentialing, Privileging and the Engaged Board
Trustee Articles
Education, preparation and collegiality can empower physician and lay member trustees to make fair and thoroughly vetted decisions.
Governance Leadership of Quality
Trustee Articles
A diagnostic tool and organization assessment can help boards address barriers to effective quality oversight.