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Survey: Without a Top-Notch Consumer Experience, Expect Patient Flight
About one in five consumers switched providers in the past year and nearly 90% said they did so because the organization was hard to do business with, notes a recent Accenture report.
Building a Governing Board Strategy on Diversity and Health Equity
Nine executives and board members interviews describing how their organizations are prioritizing diversity and health equity with actionable results.
Drug Prices and Shortages Increase Hospitals’ Costs and Jeopardize Patient Access to Care Infographic
Drug companies continue to introduce new drugs at record prices. The median annual list price for new drugs in 2023 was $300,000, an increase of 35% over the previous year.
ASHE Mgt Mono: Hospital Incident Command System (HICS)
Monograph
Learn about the Hospital Incident Command System (HICS) with the ASHE management monograph. Improve your hospital's emergency preparedness.
Health Care Masks: Types, Definitions, Classifications and Approved Models
Toolkits/Methodology
AHRMM offers definitions and guidance on health care masks, including mask types and efficacies, fit testing guidelines, distributor information and certified equipment information.
Health Care Facility Manager's Guide to Smoke Control
Get insights into the regulatory requirements and maintenance recommendations for smoke control systems in hospitals.
Recommended Inventory Reserve Strategies
As health care emerges from the COVID-19 pandemic, supply chain resiliency is a priority.
Inova Health System TeamSTEPPS Success Story
Investment in formal and standardized TeamSTEPPS training leads to an environment of respect, trust and accountability among care team members.