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At Parkland Health, Workforce Engagement Is the Foundation of Patient Experience Improvement
HR Pulse Article
[HR PULSE ARTICLE]: The business case for nurturing a robust organizational culture in health care can be seen in some of the recent performance metrics coming out of Dallas-based Parkland Health & Hospital System. Since the launch of an integrated improvement strategy in 2015, the 850-bed safety net hospital has moved the needle on workforce engagement from the ninth percentile to the above the 30th percentile, decreased employee turnover by almost 2.5 percentage points in one year, increased the number of units with top-tier engagement by nearly 300% and consistently improved performance on the global Likelihood to Recommend metric — an indicator of patient loyalty.
Chair File: Insights on the Health Care Workforce for Future Success
The AHA has released its 2022 Health Care Talent Scan, a review of reports, studies and other data sources from leading organizations. It provides workforce insights and information you can use to guide your organization forward during this time of uncertainty and continued transformation.
Joint Commission Accreditation: Helping Hospitals Provide Safe and Quality Care to Patients
On-Demand Educational Webinars
[ON-DEMAND CONFERENCE SESSION] As part of its mission, The Joint Commission is committed to improving health care safety by evaluating hospitals and inspiring them to excel in providing safe and effective care of the highest quality and value. This session will focus on the components of the accreditation process that are design to help organizations identify potential risks and implement improvement strategies that will be sustainable over time. The presentation will include an overview of the Survey Analysis for Evaluating Risk™ (SAFER™) matrix.
Beyond Burnout and Engagement: A Systematic Method for Measuring and Addressing Health Professional Wellness
On-Demand Educational Webinars
[ON-DEMAND WEBINAR]: Modified from Maslow’s hierarchy, this model directs leaders to address basic physical and mental health needs first; physical safety second; and then address higher order needs including respect from colleagues, patients, processes and the Electronic Health Record; appreciation and connection; and finally, time and resources to heal patients and contribute to the greater good.
A Strategic Approach to Delivering Health Care Business Results Through Employee Engagement
ASHHRA Insider
[ON-DEMAND WEBINAR] Employee engagement has demonstrable impacts on overall employee performance and patient care. HR’s role is to increase organizational effectiveness by aligning engagement initiatives with organizational goals and culture. This webinar will examine a broad range of employee engagement initiatives which have proven to drive performance. You’ll learn techniques to create employee engagement metrics and tie them to operational performance measures including quality, safety, patient satisfaction, profitability and more. We’ll include a case study showing how a 23,000-employee, hospital-based organization employing specialty physicians and allied health professionals created a culture of engagement and saw positive business benefits as a result. Learn how the CHRO could confidently assert, “The practices with the most engaged leaders are the best performing practices in the organization.” Explore this opportunity to demonstrate how you can leverage employee engagement to drive stronger organizational results.
Marijuana and Its Impact on the Health Care Workforce
[HR Pulse Article] By George Liothake, CHHR, SPHR, SHRM-SCP
Over the past decade, there have been a lot of conversations on how our country has grown to be more and more divisive. There are debates over guns, abortion, wearing masks during a pandemic, however, the one area that is consistent across blue and red states is the support for marijuana legalization. Across the country, there is an avalanche of marijuana legalization laws.
As Challenges Mount for Hospitals and Health Systems, Unions Step Up Organizing Efforts
[HR Pulse Article] By Chris Cimino
Health care leaders have faced many challenges in recent years (e.g., serious staffing shortages, financial challenges caused by increasing costs and declining reimbursements, etc.); however, none more daunting than the COVID-19 pandemic that has sickened millions worldwide and will undoubtedly be remembered as the most significant crisis the field has ever confronted.
Employment Practices Under Current Medical Marijuana Laws
On-Demand Educational Webinars
[ON-DEMAND CONFERENCE SESSION] Currently, there are several states where medical marijuana is legal, but it is still illegal at the federal level. What should an HR professional do if a physician or health care worker tests positive during pre-employment testing or comes forward with a prescription for medical marijuana? There are ramifications for the employer from an ADA and FMLA perspective, but also issues regarding patient safety to consider. This session will help to make sense of this complex subject and give health care HR professionals working in health care path way forward.