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A Comparison of External Quality and Safety Scorecards

Jan 1, 2017
A Comparison of External Quality and Safety Scorecards

Charleston Area Medical Center Creates Culture of Quality in Winning Baldrige Award

Feb 8, 2016
This year’s winner of the National Institute of Standards and Technology’s Malcolm Baldrige National Quality Award in the health care category, Charleston (W.Va.) Area Medical Center

Evidence-Based Approaches Make Succession Planning More Intentional and Effective

Aug 1, 2022
Proper hiring of people at all levels needs to be done with a focus on succession planning. Hiring should not be done in a vacuum and must weigh the short- and long-term departmental and broader organizational needs. Leaders need to surround themselves with others whose skills complement their own.

Improving the Patient and Family Experience

May 10, 2022
The AHA’s new resource “Patient and Family Advisory Councils Blueprint” outlines seven steps to successfully launch a meaningful and impactful PFAC.

Overseeing Health Equity in the Age of Emerging Risk

May 10, 2022
Incorporating health equity into strategy represents a new undertaking for some health care leaders — one that requires a shift in thinking and taking action in such core areas as culture, structure, functions and incentives.